Monday, May 4, 2009

Disconnect

Sorry for the lack of posting lately, and likely to come. My internet decided to abandon me last week and the weekend visit from comcast failed to restore it. Apparently my router is the issue and dear comcast only troubleshoots their own equipment, of which my router is not. Thanks for the visit anyways. So until I figure out how to fix my router and/or purchase a new one... I am sans internets for the majority of the time. *Sigh*

2 comments:

Ann(ie) said...

ug. That's frustrating. Been there myself with comcast. =/

Anonymous said...

Hi Jeni,

I am sorry to hear about the router troubles. While the tech and agents are correct, we can not support or troubleshoot routers, we might be able to provide some education and/or guidance. Are you able to email me what your are experiencing, account telephone number and make/model of your router?

Thank you,

George Lunski
Comcast Corporate Office
Comcast Customer Connect

George_Lunski@Cable.Comcast.Com